Your Questions, Answered
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Our return policy is 15 days from the date of receipt of the article. To initiate return please drop us an email at info@sadhuhandmadenaturals.com and we will send you the return address. Once the article is received in our warehouse we will initiate refund or offer exchange as per your preference. Please note shipping charges and any customs duty charged will not be refunded.
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We use DHL and Fedex for all international shipments and DTDC or Blue Dart for domestic shipments.
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Sadhu Handmade Naturals (“we”, values your trust and is committed to protecting your personal information. This policy explains how your data is collected and used on our website.
Information We Collect
We may collect your name, contact details, billing and shipping address, order information, and payment details (processed securely by third-party gateways). We also collect limited technical data such as IP address and cookies for site functionality.
How We Use Your Information
Your information is used to:
Process and deliver orders
Communicate order updates and respond to queries
Improve our products, services, and website
Meet legal and regulatory requirements
Sharing of Information
We do not sell or trade personal data. Information is shared only with trusted partners such as payment processors and logistics providers, or when required by law.
Cookies
Cookies are used to ensure smooth website operation and basic analytics. You may disable cookies through your browser settings.
Data Security
We take reasonable measures to safeguard your personal information against unauthorized access or misuse.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
Contact
For privacy-related questions, please contact:
Email: info@sadhuhandmadenaturals.com -
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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All the prices listed are inclusive of duties and taxes and you don’t have to pay anything extra.
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We have a flat fee of $40 irrespective of the number of pieces that you buy or the destination. In case a certain area is not served by DHL or Fedex we will let you know and process refund.